Help-center
Do WalletRoam credits expire?
Paid credits never expire! Enjoy them whenever you're ready. (Note: Free promotional or bonus credits may have an expiration date).
Do WalletRoam credits expire?
Paid credits never expire! Enjoy them whenever you're ready. (Note: Free promotional or bonus credits may have an expiration date).
How do I prevent my account from turning dormant?
The simplest way to keep your account active is to ensure you perform at least one transaction every 24 months. This can be done either by topping up your balance...
How do I prevent my account from turning dormant?
The simplest way to keep your account active is to ensure you perform at least one transaction every 24 months. This can be done either by topping up your balance...
What is a Dormant Account?
A Dormant Account (sometimes referred to as an inactive account) is any account that has recorded no transaction activity (neither a top-up nor credit usage) for a continuous period of...
What is a Dormant Account?
A Dormant Account (sometimes referred to as an inactive account) is any account that has recorded no transaction activity (neither a top-up nor credit usage) for a continuous period of...
What happens if I accidentally use my home SIM ...
Charges from your home carrier may apply. Confirm WalletRoam is selected as the mobile data line before use.
What happens if I accidentally use my home SIM ...
Charges from your home carrier may apply. Confirm WalletRoam is selected as the mobile data line before use.
Why is WalletRoam better that regular data plans?
WalletRoam eliminates the need for fixed-size data packages and destination-specific plans. Instead, you only pay for the exact data you consume, with a single balance that works seamlessly across 150+...
Why is WalletRoam better that regular data plans?
WalletRoam eliminates the need for fixed-size data packages and destination-specific plans. Instead, you only pay for the exact data you consume, with a single balance that works seamlessly across 150+...
Can I use WalletRoam with a locked phone?
Your phone must be carrier-unlocked to use WalletRoam eSIM data service.
Can I use WalletRoam with a locked phone?
Your phone must be carrier-unlocked to use WalletRoam eSIM data service.
