Help-center
How do I change my eSIM label?
Most phones will allow you to store multiple eSIM profiles and switch between them as needed.During eSIM installation, your device will automatically label your new eSIM. Afterwards, you can go...
How do I change my eSIM label?
Most phones will allow you to store multiple eSIM profiles and switch between them as needed.During eSIM installation, your device will automatically label your new eSIM. Afterwards, you can go...
Can I keep my regular SIM active?
Yes. On dual-SIM devices, you can usually keep your regular SIM active for calls and SMS while WalletRoam provides mobile data. Charges from your home carrier may still apply for...
Can I keep my regular SIM active?
Yes. On dual-SIM devices, you can usually keep your regular SIM active for calls and SMS while WalletRoam provides mobile data. Charges from your home carrier may still apply for...
Will WalletRoam work if I already have another ...
Yes, but make sure WalletRoam is selected as the active mobile data line when using PAYG.
Will WalletRoam work if I already have another ...
Yes, but make sure WalletRoam is selected as the active mobile data line when using PAYG.
Can I have WalletRoam and my home SIM active to...
Yes. On dual-SIM devices, you can normally keep your home SIM for calls/SMS while using WalletRoam for data.
Can I have WalletRoam and my home SIM active to...
Yes. On dual-SIM devices, you can normally keep your home SIM for calls/SMS while using WalletRoam for data.
Can I delete my WalletRoam eSIM?
Yes, but avoid deleting it unless necessary. Reinstallation may require assistance if the profile cannot be restored automatically.
Can I delete my WalletRoam eSIM?
Yes, but avoid deleting it unless necessary. Reinstallation may require assistance if the profile cannot be restored automatically.
Why can’t I install my eSIM?
Installation can fail if the device is not eSIM-compatible, carrier-locked, has reached eSIM limits, or already has the eSIM installed.
Why can’t I install my eSIM?
Installation can fail if the device is not eSIM-compatible, carrier-locked, has reached eSIM limits, or already has the eSIM installed.
