Help-center

Do I need an eSIM for WalletRoam?

WalletRoam Team

Yes. WalletRoam data service uses an eSIM. Your phone must support eSIM and be carrier-unlocked.

Do I need an eSIM for WalletRoam?

WalletRoam Team

Yes. WalletRoam data service uses an eSIM. Your phone must support eSIM and be carrier-unlocked.

How does WalletRoam PAYG work?

WalletRoam Team

It's as simple as 1-2-3. First Top up WalletRoam Credits, install your eSIM, travel freely!

How does WalletRoam PAYG work?

WalletRoam Team

It's as simple as 1-2-3. First Top up WalletRoam Credits, install your eSIM, travel freely!

Does WalletRoam sell data plans?

WalletRoam Team

No. WalletRoam does not sell local, regional, global, unlimited, or fixed data plans. WalletRoam uses PAYG wallet credits instead.

Does WalletRoam sell data plans?

WalletRoam Team

No. WalletRoam does not sell local, regional, global, unlimited, or fixed data plans. WalletRoam uses PAYG wallet credits instead.

What is PAYG (Pay As You Go)?

WalletRoam Team

It means zero wasted data. You load a cash balance onto your eSIM and pay only for the exact MBs or GBs you use, completely bypassing rigid, expiring data packages.

What is PAYG (Pay As You Go)?

WalletRoam Team

It means zero wasted data. You load a cash balance onto your eSIM and pay only for the exact MBs or GBs you use, completely bypassing rigid, expiring data packages.

What is WalletRoam?

WalletRoam Team

WalletRoam is a Pay As You Go (PAYG) mobile data service for travel. Users top up WalletRoam credits, install an eSIM, turn on PAYG, and use data at the live...

What is WalletRoam?

WalletRoam Team

WalletRoam is a Pay As You Go (PAYG) mobile data service for travel. Users top up WalletRoam credits, install an eSIM, turn on PAYG, and use data at the live...

Can I reinstall my WalletRoam eSIM on a new phone?

WalletRoam Team

Remove the eSIM from the old phone first, then reinstall it on the new eSIM-capable device. If the old phone is unavailable or the reinstall fails, contact support for help.

Can I reinstall my WalletRoam eSIM on a new phone?

WalletRoam Team

Remove the eSIM from the old phone first, then reinstall it on the new eSIM-capable device. If the old phone is unavailable or the reinstall fails, contact support for help.