Help-center
Can I have multiple eSIMs?
Many phones can store multiple eSIMs, but WalletRoam service normally uses the WalletRoam eSIM profile. Device limits vary by model.
Can I have multiple eSIMs?
Many phones can store multiple eSIMs, but WalletRoam service normally uses the WalletRoam eSIM profile. Device limits vary by model.
How do I install my WalletRoam eSIM?
Use the eSIM installation link or QR/manual details from your WalletRoam account or email. Connect to Wi-Fi first, add the eSIM in cellular settings, then enable Data Roaming when you...
How do I install my WalletRoam eSIM?
Use the eSIM installation link or QR/manual details from your WalletRoam account or email. Connect to Wi-Fi first, add the eSIM in cellular settings, then enable Data Roaming when you...
How do I check if my phone supports eSIM?
Dial *#06# on your phone. If you see an EID, the phone normally supports eSIM. You can also tell the assistant your device model for a compatibility check.
How do I check if my phone supports eSIM?
Dial *#06# on your phone. If you see an EID, the phone normally supports eSIM. You can also tell the assistant your device model for a compatibility check.
What if my phone does not support eSIM?
WalletRoam requires an eSIM-capable phone for eSIM service. Your WalletRoam credits stay in your account until you use an eSIM-capable, carrier-unlocked phone.
What if my phone does not support eSIM?
WalletRoam requires an eSIM-capable phone for eSIM service. Your WalletRoam credits stay in your account until you use an eSIM-capable, carrier-unlocked phone.
Why didn’t I receive the verification code?
Check spam or junk folders, confirm the email address, wait a few minutes, or request a new code.
Why didn’t I receive the verification code?
Check spam or junk folders, confirm the email address, wait a few minutes, or request a new code.
Can I use WalletRoam on tablets or laptops?
Yes, if the device supports eSIM and mobile data connectivity.
Can I use WalletRoam on tablets or laptops?
Yes, if the device supports eSIM and mobile data connectivity.
