Help-center

My data is not working. What should I check?

WalletRoam Team

Check that the WalletRoam eSIM is installed and enabled, WalletRoam is selected as the mobile data line, Data Roaming is on, PAYG is enabled, and your wallet has credits. Toggle...

My data is not working. What should I check?

WalletRoam Team

Check that the WalletRoam eSIM is installed and enabled, WalletRoam is selected as the mobile data line, Data Roaming is on, PAYG is enabled, and your wallet has credits. Toggle...

What APN should I use?

WalletRoam Team

Most devices configure WalletRoam automatically. If Android asks for APN details, try APN wbdata and leave other fields blank or default.

What APN should I use?

WalletRoam Team

Most devices configure WalletRoam automatically. If Android asks for APN details, try APN wbdata and leave other fields blank or default.

My data is not working. What should I check?

WalletRoam Team

Check that the WalletRoam eSIM is installed and enabled, WalletRoam is selected as the mobile data line, Data Roaming is on, PAYG is enabled, and your wallet has credits. Toggle...

My data is not working. What should I check?

WalletRoam Team

Check that the WalletRoam eSIM is installed and enabled, WalletRoam is selected as the mobile data line, Data Roaming is on, PAYG is enabled, and your wallet has credits. Toggle...

Can I manually select a network?

WalletRoam Team

Yes. If Auto network selection is unstable, try manually selecting a supported local network in mobile settings.

Can I manually select a network?

WalletRoam Team

Yes. If Auto network selection is unstable, try manually selecting a supported local network in mobile settings.

What network will WalletRoam connect to?

WalletRoam Team

WalletRoam connects to supported partner networks in each destination. Available networks can vary by country and signal quality. You will be automatically connected to the strongest network. 

What network will WalletRoam connect to?

WalletRoam Team

WalletRoam connects to supported partner networks in each destination. Available networks can vary by country and signal quality. You will be automatically connected to the strongest network. 

Can I see all WalletRoam rates?

WalletRoam Team

WalletRoam destination availability and rates should be checked live. Kindly check this site to check for WalletRoam rates per destination: https://walletroam.com

Can I see all WalletRoam rates?

WalletRoam Team

WalletRoam destination availability and rates should be checked live. Kindly check this site to check for WalletRoam rates per destination: https://walletroam.com